E-Learning & Technology: Leveraging ChatGPT for Qualitative Analysis of Learners’ Feedback in CME/CPD Courses

By Column Editor and Author: Vjeko Hlede, PhD

Learners’ feedback from course evaluations is not just data, it’s a goldmine of insights. It offers insight into the course’s quality, areas of improvement, learners’ preferences, and how the course aligns with broader networks of learning needs and CPD tools. This feedback is a direct reflection of the learners’ experiences and is invaluable for course enhancement and development.

However, the process of analyzing this valuable feedback through traditional human-conducted qualitative methods can be a daunting task. It’s a labor-intensive process that usually involves reading, coding, and thematic analysis. The time-consuming nature of this task often leads to shortcuts, such as analyzing only a small sample of data or skimming through the text, which can result in suboptimal and biased analysis. This is where we need a more efficient and reliable solution.

Advanced AI models like ChatGPT offer a promising solution for this challenge. This process can be significantly streamlined, providing CPD professionals with rapid, accurate, and actionable insights, all while maintaining a sufficient level of reliability.

For example, ChatGPT can, in a matter of minutes, deliver

• Thematic analysis. Themes can pinpoint areas of strength and opportunities for improvement.
• Sentiment analysis: Group feedback as positive, neutral, or negative
• Trend analysis: Looks for changes in feedback over time
• Gap analysis: compared feedback against course objectives

While ChatGPT can make errors and be biased based on the data used for its training, it’s crucial to remember that human oversight is a key part of the analysis process. We should not blindly accept the analysis. However, confirming the quality of the analysis should not be an extremely time-consuming task. For example, we can ask ChatGPT to provide the reasoning and quotations behind each recommendation provided, ensuring a thorough and reliable analysis.

Ethical and Data Security Considerations must be addressed before using the ChatGPT.

When it comes to leveraging ChatGPT, we must prioritize ethical standards and data privacy regulations. This includes adhering to organizational AI policy and obtaining informed consent from participants when collecting and analyzing their feedback. All feedback data must be anonymized to protect learner privacy. Transparency with stakeholders regarding the use of AI in the analysis process is not just important, it’s crucial to maintaining trust and integrity.

Data Security means that data used for analysis will not be shared in any shape or form with other users or users for ChatGPT training. For example, corporate Microsoft Copilot comes with Commercial data protection. Per https://learn.microsoft.com/en-us/copilot/privacy-and-protections#commercial-data-protection, “when commercial data is enabled, Copilot doesn’t retain any of this data after the chat session is over. Nor does it use the organizational data to train the underlying model.” On the other hand, the free version of https://chatgpt.com/ will use the data to “Improve the model for everyone”, creating the possibility that part of the data you used in the analysis may leak. Commercial https://chatgpt.com/ has the option to disable the share of data. However, Corporate Copilot security features seem to be much stronger.

How does it work?

Consolidate feedback in a single text or MS Word document. If you have a large dataset (over 3000 words – you may need to break it into smaller chunks)

Upload the file to Copilot and enter the prompt, “Please do a thematic analysis.” After that, you can do another analysis or ask questions to clarify answers.

I used ChatGPT to create a sample of course feedback received from 111 learners (download).

Below are the analyses I got from Coplot.

Impressive!

You can use this file to test how it works.

Prompt:
Please do a thematic analysis of the attached document.

Copilot:
Based on the content retrieved from the document, here’s a thematic analysis of the feedback from the course participants:

Themes Identified:

1. Course Content and Structure:
   • Participants generally found the course content to be comprehensive and well-organized.
   • Some participants felt the course was too basic or repetitive, suggesting a need for more advanced topics or streamlined content.
2. Practical Application:
   • Case studies and real-life examples were highly valued for their practical relevance.
   • Requests for more interactive elements, such as simulations and live Q&A sessions, indicate a desire for more hands-on learning experiences.
3. Technical Issues:
   • Several participants experienced technical difficulties, particularly with video playback, which disrupted the learning process.
4. Course Delivery and Format:
   • The self-paced nature of the course was appreciated for its flexibility.
   • Suggestions for more multimedia content and visual aids like infographics point to a preference for varied and engaging material.
5. Assessment and Feedback:
   • Quizzes were seen as a positive way to reinforce learning, but some participants desired more detailed feedback on their answers.
   • The need for more challenging assessments was expressed, indicating a desire for more rigorous testing of knowledge.
6. Instructor Engagement:
   • Knowledgeable and responsive instructors were praised, highlighting the importance of instructor support in the learning experience.
7. Platform Usability:
   • User-friendly course platforms were commended, while navigation issues and poor design were criticized.
8. Content Relevance and Currency:
   • Participants noted the importance of up-to-date content, with some criticism of outdated materials.
   • Calls for more frequent updates suggest a need for the course to evolve with current practices.
9. Interactivity and Community:
   • A lack of meaningful interaction in discussion forums was a common concern.
   • Participants desired more opportunities for peer interaction and real-time engagement with instructors.
10. Overall Satisfaction:
    • While many participants expressed satisfaction with the course, some provided critical feedback, indicating room for improvement.

Passive-Aggressive Feedback:

• Two participants provided passive-aggressive feedback, reflecting dissatisfaction with the course’s basic level and lack of advanced content.

Long Responses:

• Several detailed responses provided in-depth insights into the participants’ experiences, offering valuable perspectives on the course’s impact on their practice and areas for improvement.

Summary: The feedback suggests that while the course is valued for its comprehensive content and practical application, there is a clear demand for more interactivity, advanced topics, and technical reliability. Participants appreciate the self-paced format and knowledgeable instructors but desire a more engaging and challenging learning experience. Addressing the technical issues and ensuring content relevance and currency will likely enhance overall satisfaction with the course.

If you need further analysis or have specific questions about the feedback, feel free to ask!

Prompt:
Can you please do a sentiment analysis?

Copilot:
Certainly! Based on the content provided, here’s a sentiment analysis of the feedback from the course participants:

Positive Feedback:

• Many participants found the course to be thorough, well-organized, and informative. They appreciated the self-paced nature and the flexibility it offered.
• The case studies and real-world applications were highlighted as particularly useful, helping participants understand and apply quality improvement principles in their practice.
• The quizzes and interactive exercises were seen as effective tools for reinforcing learning and retaining information.
• The knowledgeable instructors and the clear, detailed explanations provided were commended.

Negative Feedback:

• Some participants felt the course was too basic and lacked advanced content for those with prior experience in quality improvement.
• Technical issues, particularly with video playback, were a common complaint that disrupted the learning experience.
• The length of the videos and some repetitive sections were criticized for being too long or unnecessary.
• A few participants expressed frustration with the lack of interactive elements and real-time engagement, suggesting the need for more live Q&A sessions, simulations, and practical applications.
• The course platform was mentioned as needing improvement in terms of usability and navigation.

Passive-Aggressive Feedback:

• A couple of participants provided passive-aggressive feedback, indicating dissatisfaction with the elementary level of the course and the outdated material. They suggested that the course content could be easily found online and that it should include more current and advanced topics.

Neutral Feedback:

• Some responses were neutral, with participants simply stating the course was “good” or “informative” without providing specific positive or negative details.
• “N/A” or lack of detailed feedback from some participants also falls into this category, as it doesn’t convey a clear sentiment.

Summary: The overall sentiment of the feedback is mixed, with a tendency towards positive experiences due to the course’s content and structure. However, there is a significant portion of feedback that points out areas for improvement, especially regarding the course’s technical aspects, interactivity, and content depth. Addressing these concerns could enhance the course’s effectiveness and user satisfaction

Prompt:
Please do a Trend Analysis

Copilot:
To perform a trend analysis on the feedback provided in the document, I’ll look for patterns and changes over time in the participants’ responses. Here’s a summary of the trends observed:

Early Feedback Trends:

• Initial participants appreciated the thoroughness and organization of the course.
• There was a positive reception to the self-paced format and the relevance of the content to their practice.
• Technical issues with video playback were mentioned early on, indicating a persistent problem.
• Requests for more interactive elements and practical examples were common.

Mid-Course Feedback Trends:

• As more feedback was gathered, there was an increase in comments about the length and redundancy of the videos.
• Participants continued to praise the case studies and real-world applications.
• The knowledge and responsiveness of the instructors were highlighted as positive aspects.
• There was a growing trend of participants experiencing technical difficulties, which seemed to peak in the middle of the feedback collection.

Later Feedback Trends:

• Towards the end of the feedback collection, there was a notable shift towards more critical comments regarding the outdated content and lack of advanced topics.
• Some participants expressed frustration with the lack of real-time interaction and engagement opportunities.
• Despite the criticisms, many participants still found the course to be a valuable learning experience.
• There was a trend of participants suggesting the need for frequent updates to the course material to keep it current.

Overall Trends:

• The most consistent trend throughout the feedback was the request for more interactivity and updated content.
• Technical issues were a recurring problem that seemed to affect the user experience negatively.
• While the self-paced nature and flexibility of the course were consistently praised, there was a desire for more challenging assessments and detailed feedback on quizzes.
• The sentiment towards the course shifted from generally positive in the early feedback to more mixed in the later feedback, with an increase in passive-aggressive comments and constructive criticism.

Summary: The trend analysis indicates that while the course started strong with positive feedback, there were underlying issues that became more pronounced over time. Addressing the technical problems, updating the content, and increasing interactivity could help maintain the initial positive reception throughout the course’s lifecycle.

If you need further analysis or have other questions, feel free to ask!

Vjekoslav Hlede, PhD, DVM is Learning Management System Manager at the American Society of Anesthesiology, Chicago, IL.

PART 2: Participant Comments Used in Trend Analysis by Chat GPT

Participant 1: “I found the QI Basic Course to be very thorough and well-organized. The modules were easy to follow, and the quizzes at the end of each section helped reinforce my learning. However, some of the videos could have been shorter and more concise.”

Participant 2: “This course was extremely beneficial for my practice. The case studies were particularly useful, as they provided real-world applications of the concepts covered. I would love to see more interactive elements, such as live Q&A sessions.”

Participant 3: “Excellent course.”

Participant 4: “The course material was comprehensive and up-to-date. I appreciated the inclusion of recent research and guidelines. The only downside was that some sections felt a bit repetitive.”

Participant 5: “I enjoyed the flexibility of the self-paced format, which allowed me to complete the course at my own pace. The content was relevant to my field, and I gained new insights that I can apply in my daily work. More practical examples would have been helpful.”

Participant 6: “The instructors were knowledgeable and engaging. I appreciated the clear explanations and detailed content. The course platform was user-friendly, but I experienced some technical issues with video playback.”

Participant 7: “This course exceeded my expectations. The blend of theoretical knowledge and practical application was perfect. The interactive exercises were particularly effective in helping me retain the information. A downloadable summary of key points would be a great addition.”

Participant 8: “The content was well-organized, and the progression from basic to advanced topics was smooth. The case studies were highly relevant and helped me understand complex concepts better. However, I think the course could benefit from more multimedia content.”

Participant 9: “I found the course to be very informative and well-structured. The explanations were clear and detailed. The only suggestion I have is to include more opportunities for interactive elements, such as simulations.”

Participant 10:  “The QI Basic Course has left me with mixed feelings. While the content was thorough and covered a broad range of essential topics, the execution left much to be desired. The self-paced format is convenient, but the course seemed to lack structure, and I often found myself sifting through repetitive information. The videos, while informative, were excessively long and sometimes felt more like a lecture than an engaging learning experience. There were moments when I questioned the relevance of certain sections, particularly when the material seemed outdated or not applicable to current practice standards.

The platform itself was another point of frustration. I encountered numerous technical issues, especially with video playback, which severely disrupted my learning flow. The discussion forums were barely active, and it felt like a missed opportunity for meaningful peer interaction. Without active moderation or incentives for participation, the forums quickly became stagnant. I also found the quizzes at the end of each module to be more of a formality than a robust assessment of understanding. The questions were often too simplistic and did not challenge my grasp of the material.

One significant downside was the lack of practical application. While case studies were included, they felt more like hypothetical exercises rather than reflections of real-world scenarios. More interactive elements, such as live Q&A sessions or virtual workshops, would have significantly enhanced the learning experience. These elements could provide immediate feedback and a platform for discussing complex issues in real-time.

Moreover, the course materials could benefit from more frequent updates. Some of the research and guidelines cited were outdated, which is particularly concerning in a field that continuously evolves with new evidence and practices. The lack of current information made me question the overall value of the course.

In summary, while the QI Basic Course has the potential to be an excellent resource for professionals looking to enhance their understanding of quality improvement, it falls short in several key areas. The content needs to be streamlined and updated, the platform must be more reliable, and the learning experience should include more interactive and practical elements. Without these improvements, I hesitate to recommend this course to my peers.”

Participant 11: “The course was comprehensive and covered all the necessary topics. The quizzes were a good way to test my knowledge, but I would have preferred more detailed feedback on my answers. Overall, a valuable learning experience.”

Participant 12: “Good course, but too long.”

Participant 13: “I appreciated the practical focus of the course. The case studies and real-life examples were particularly helpful. The course platform was easy to navigate, but I think adding more visual aids, like infographics, would enhance the learning experience.”

Participant 14: “The course was very well designed, and the content was highly relevant to my practice. The explanations were clear and concise. I would suggest adding more interactive elements, such as live webinars or virtual workshops.”

Participant 15: “I found the course content to be very useful and applicable to my work. The interactive exercises were engaging and helped me retain the information. However, the course could benefit from more frequent updates to keep the material current.”

Participant 16: “This course provided a great overview of the topic. The videos were well-produced and informative. I particularly enjoyed the case studies, which were very relevant to my field. More opportunities for practical application would enhance the learning experience.”

Participant 17: “The course was comprehensive and covered all the essential topics. The quizzes were challenging but fair. The explanations were thorough and easy to follow. I would recommend adding more practical examples to illustrate key points.”

Participant 18: “I appreciated the flexibility of the self-paced format, which allowed me to complete the course at my own pace. The content was relevant and well-organized. The only suggestion I have is to include more multimedia content, such as videos and animations.”

Participant 19: “This course was very informative and well-structured. The case studies were particularly useful in understanding complex concepts. The explanations were clear and engaging. More opportunities for interactive elements would be beneficial.”

Participant 20: “n/a”

Participant 21: “As a healthcare professional who has participated in numerous CME courses, I had high expectations for the QI Basic Course: The Basics. Unfortunately, this course did not meet those expectations. From the outset, the course felt disorganized. The modules, while comprehensive in content, lacked a logical flow. This disjointed structure made it difficult to follow the material cohesively. Additionally, the videos, which constituted a significant portion of the course, were excessively lengthy and often redundant. It felt as though the course developers were more interested in filling time than delivering concise, impactful education.

Technical issues were another major hindrance. I frequently experienced problems with video playback, which interrupted my learning process and caused considerable frustration. The platform itself was not user-friendly, and navigation was cumbersome. Given that this is a self-paced course, I expected the platform to be seamless and intuitive, but this was far from the case.

The quizzes at the end of each section were disappointing. They did not adequately assess my understanding of the material. The questions were too basic and did not challenge my critical thinking or application skills. Moreover, the feedback provided after completing the quizzes was minimal, offering little in terms of learning reinforcement or guidance on areas needing improvement.

One of the most significant shortcomings of this course was the lack of interactive components. In today’s digital learning environment, interactivity is crucial for engagement and retention. The absence of live Q&A sessions, interactive case studies, and peer discussion opportunities made the course feel static and uninspiring. The discussion forums were a particular letdown; they were poorly moderated and sparsely populated, leading to an overall lack of meaningful interaction.

Additionally, I found the course content to be somewhat outdated. The references and guidelines cited were not reflective of the most current best practices and research in quality improvement. This is a serious flaw, as staying updated with the latest developments is critical in healthcare education.

In conclusion, the QI Basic Course has a lot of potential, but it falls short in execution. To improve, the course needs better organization, a more user-friendly platform, updated content, more challenging assessments, and a higher level of interactivity. Until these changes are made, I would be hesitant to recommend this course to colleagues looking for a high-quality, engaging CME experience.”

Participant 22: “The course material was comprehensive and up-to-date. I appreciated the inclusion of recent research and guidelines. The only downside was that some sections felt a bit repetitive.”

Participant 23: “I enjoyed the flexibility of the self-paced format, which allowed me to complete the course at my own pace. The content was relevant to my field, and I gained new insights that I can apply in my daily work. More practical examples would have been helpful.”

Participant 24: “The explanations were clear and engaging. I appreciated the detailed content and the practical focus. The course platform was user-friendly, but I experienced some technical issues with video playback.”

Participant 25: “This course exceeded my expectations. The blend of theoretical knowledge and practical application was perfect. The interactive exercises were particularly effective in helping me retain the information. A downloadable summary of key points would be a great addition.”

Participant 26: “The content was well-organized, and the progression from basic to advanced topics was smooth. The case studies were highly relevant and helped me understand complex concepts better. However, I think the course could benefit from more multimedia content.”

Participant 27: “I cannot express how disappointed I am with the QI Basic Course: The Basics. As someone who is dedicated to continuing professional development, I had high hopes that this course would provide me with valuable insights and practical tools to enhance my practice. However, my experience was marred by numerous issues that ultimately made the course feel like a waste of time and money.

Firstly, the course content, while extensive, was presented in an incredibly tedious manner. The videos were excruciatingly long, and instead of delivering concise, impactful lessons, they often wandered off-topic and included a lot of unnecessary filler. This made it hard to stay engaged, and I frequently found myself losing focus. It was evident that the course designers did not prioritize the learner’s time or attention span.

Secondly, the technical difficulties I encountered were unacceptable. The video playback was glitchy, with frequent buffering and crashes, despite my high-speed internet connection. This disrupted my learning process and added to my frustration. The course platform was also poorly designed, making navigation a chore. Links were often broken, and the user interface was anything but intuitive.

The quizzes and assessments were another major disappointment. They were simplistic and failed to truly test my understanding or push me to think critically about the material. The feedback provided was generic and unhelpful, offering no real guidance on how to improve or deepen my knowledge.

One of the most glaring issues was the lack of interaction and engagement. In a field as dynamic as quality improvement, real-time interaction and discussion are crucial. However, this course offered no live sessions, no opportunities for direct engagement with instructors, and the discussion forums were virtually dead. This isolation significantly detracted from the learning experience and made it feel like I was going through the motions alone, with no real support or community.

Moreover, the course content itself felt outdated. In a profession that evolves rapidly, it’s critical to stay current with the latest research and best practices. Unfortunately, many of the resources and guidelines referenced in the course were several years old, which made me question the relevance and value of what I was learning.

To sum up, the QI Basic Course was a major letdown. It felt like a relic from a bygone era of online education, lacking in innovation, engagement, and relevance. Significant improvements are needed in content delivery, technical performance, interactivity, and course currency. Until these issues are addressed, I cannot in good conscience recommend this course to any of my peers.”

Participant 28: “I found the course to be very informative and well-structured. The explanations were clear and detailed. The only suggestion I have is to include more opportunities for interactive elements, such as simulations.”

Participant 29: “The course was comprehensive and covered all the necessary topics. The quizzes were a good way to test my knowledge, but I would have preferred more detailed feedback on my answers. Overall, a valuable learning experience.”

Participant 30: “I appreciated the practical focus of the course. The case studies and real-life examples were particularly helpful. The course platform was easy to navigate, but I think adding more visual aids, like infographics, would enhance the learning experience.”

Participant3 1: “The course was very well designed, and the content was highly relevant to my practice. The explanations were clear and concise. I would suggest adding more interactive elements, such as live webinars or virtual workshops.”

Participant 32: “I found the course content to be very useful and applicable to my work. The interactive exercises were engaging and helped me retain the information. However, the course could benefit from more frequent updates to keep the material current.”

Participant 33: “This course provided a great overview of the topic. The videos were well-produced and informative. I particularly enjoyed the case studies, which were very relevant to my field. More opportunities for practical application would enhance the learning experience.”

Participant 34: “The course was comprehensive and covered all the essential topics. The quizzes were challenging but fair. The explanations were thorough and easy to follow. I would recommend adding more practical examples to illustrate key points.”

Participant 35: “I appreciated the flexibility of the self-paced format, which allowed me to complete the course at my own pace. The content was relevant and well-organized. The only suggestion I have is to include more multimedia content, such as videos and animations.”

Participant 36 “This course was very informative and well-structured. The case studies were particularly useful in understanding complex concepts. The explanations were clear and engaging. More opportunities for interactive elements would be beneficial.”

Participant 37: “The course material was comprehensive and up-to-date. I appreciated the inclusion of recent research and guidelines. The only downside was that some sections felt a bit repetitive.”

Participant 38: “I enjoyed the flexibility of the self-paced format, which allowed me to complete the course at my own pace. The content was relevant to my field, and I gained new insights that I can apply in my daily work. More practical examples would have been helpful.”

Participant 39: “I am thoroughly impressed with the QI Basic Course: The Basics. This course has exceeded my expectations in many ways and has provided me with valuable insights and tools that I can directly apply to my practice. From the very beginning, the course content was engaging and well-organized. Each module built upon the previous one, creating a cohesive learning experience that was easy to follow and incredibly informative.

One of the standout features of this course was the case studies. These real-world examples helped to illustrate complex concepts and made it easier to understand how to apply quality improvement principles in a practical setting. The case studies were varied and covered a wide range of scenarios, which was very helpful in broadening my understanding of different aspects of quality improvement.

The instructors were another highlight of this course. Their depth of knowledge and ability to explain difficult concepts in an accessible way was truly impressive. I appreciated their responsiveness to questions and their willingness to provide additional resources and support. The inclusion of expert interviews and panel discussions added an extra layer of depth to the course content, making it even more valuable.

The self-paced format of the course was perfect for my busy schedule. I was able to work through the modules at my own pace, which allowed me to fully absorb the material without feeling rushed. The quizzes at the end of each module were a great way to reinforce my learning and ensure that I had a solid grasp of the key concepts. The feedback provided on these quizzes was detailed and constructive, which was very helpful in identifying areas where I needed to improve.

The course platform was user-friendly and easy to navigate. I did not encounter any technical issues, and the video playback was smooth and uninterrupted. The discussion forums, while not overly active, provided a space for meaningful exchanges with other learners. I found it valuable to read about the experiences and perspectives of my peers, which added an additional layer of learning to the course.

In conclusion, the QI Basic Course: The Basics is an excellent resource for healthcare professionals looking to enhance their understanding of quality improvement. The course content is comprehensive, well-organized, and engaging, and the instructors are knowledgeable and supportive. The self-paced format is convenient, and the course platform is user-friendly. I highly recommend this course to anyone looking to deepen their knowledge of quality improvement and apply these principles in their practice.”

Participant 40: “The explanations were clear and engaging. I appreciated the detailed content and the practical focus. The course platform was user-friendly, but I experienced some technical issues with video playback.”

Participant 41: “This course exceeded my expectations. The blend of theoretical knowledge and practical application was perfect. The interactive exercises were particularly effective in helping me retain the information. A downloadable summary of key points would be a great addition.”

Participant 42: “The content was well-organized, and the progression from basic to advanced topics was smooth. The case studies were highly relevant and helped me understand complex concepts better. However, I think the course could benefit from more multimedia content.”

Participant 43: “I found the course to be very informative and well-structured. The explanations were clear and detailed. The only suggestion I have is to include more opportunities for interactive elements, such as simulations.”

Participant 44: “Well, I must say, the course was quite the revelation—if you’re into content that states the obvious. It’s always refreshing to see a course that manages to stretch ‘basic’ over several hours. Perhaps for the next update, consider adding insights that aren’t common knowledge?”

Participant 45: “The course was comprehensive and covered all the necessary topics. The quizzes were a good way to test my knowledge, but I would have preferred more detailed feedback on my answers. Overall, a valuable learning experience.”

Participant 46: “I appreciated the practical focus of the course. The case studies and real-life examples were particularly helpful. The course platform was easy to navigate, but I think adding more visual aids, like infographics, would enhance the learning experience.”

Participant 47: “The course was very well designed, and the content was highly relevant to my practice. The explanations were clear and concise. I would suggest adding more interactive elements, such as live webinars or virtual workshops.”

Participant 48: “I found the course content to be very useful and applicable to my work. The interactive exercises were engaging and helped me retain the information. However, the course could benefit from more frequent updates to keep the material current.”

Participant 49: “This course provided a great overview of the topic. The videos were well-produced and informative. I particularly enjoyed the case studies, which were very relevant to my field. More opportunities for practical application would enhance the learning experience.”

Participant 50 “The course material was comprehensive and up-to-date. I appreciated the inclusion of recent research and guidelines. The only downside was that some sections felt a bit repetitive.”

Participant 51: “I enjoyed the flexibility of the self-paced format, which allowed me to complete the course at my own pace. The content was relevant to my field, and I gained new insights that I can apply in my daily work. More practical examples would have been helpful.”

Participant 52: “The explanations were clear and engaging. I appreciated the detailed content and the practical focus. The course platform was user-friendly, but I experienced some technical issues with video playback.”

Participant 53: “This course exceeded my expectations. The blend of theoretical knowledge and practical application was perfect. The interactive exercises were particularly effective in helping me retain the information. A downloadable summary of key points would be a great addition.”

Participant 54: “The content was well-organized, and the progression from basic to advanced topics was smooth. The case studies were highly relevant and helped me understand complex concepts better. However, I think the course could benefit from more multimedia content.”

Participant 55: “I found the course to be very informative and well-structured. The explanations were clear and detailed. The only suggestion I have is to include more opportunities for interactive elements, such as simulations.”

Participant 56: “The course was comprehensive and covered all the necessary topics. The quizzes were a good way to test my knowledge, but I would have preferred more detailed feedback on my answers. Overall, a valuable learning experience.”

Participant 57: “The QI Basic Course: The Basics has been an incredibly enriching experience for me. From the outset, I was impressed with the structured approach and the logical flow of the course content. The modules are meticulously crafted, providing a comprehensive overview of quality improvement principles and their application in clinical settings. The progression from fundamental concepts to more advanced topics was smooth, ensuring a solid foundation before delving into complex areas.

One of the most valuable aspects of this course was the inclusion of diverse case studies. These case studies were not only illustrative but also directly relevant to my day-to-day practice. They provided practical examples of how quality improvement methodologies can be implemented effectively to enhance patient care. The variety of scenarios covered ensured that I could relate to multiple aspects of my work, making the learning experience highly relevant and practical.

The instructors played a crucial role in enhancing the course’s value. Their expertise and passion for the subject were evident

Participant 58: “I appreciated the practical focus of the course. The case studies and real-life examples were particularly helpful. The course platform was easy to navigate, but I think adding more visual aids, like infographics, would enhance the learning experience.”

Participant 59: “The course was very well designed, and the content was highly relevant to my practice. The explanations were clear and concise. I would suggest adding more interactive elements, such as live webinars or virtual workshops.”

Participant 60: “I found the course content to be very useful and applicable to my work. The interactive exercises were engaging and helped me retain the information. However, the course could benefit from more frequent updates to keep the material current.”

Participant 61: “This course provided a great overview of the topic. The videos were well-produced and informative. I particularly enjoyed the case studies, which were very relevant to my field. More opportunities for practical application would enhance the learning experience.”

Participant 62: “The course material was comprehensive and up-to-date. I appreciated the inclusion of recent research and guidelines. The only downside was that some sections felt a bit repetitive.”

Participant 63 “I enjoyed the flexibility of the self-paced format, which allowed me to complete the course at my own pace. The content was relevant to my field, and I gained new insights that I can apply in my daily work. More practical examples would have been helpful.”

Participant 64: “The instructors were knowledgeable and engaging. I appreciated their willingness to answer questions and provide additional resources. The course platform was user-friendly, but I experienced some technical issues with video playback.”

Participant 65 “This course exceeded my expectations. The blend of theoretical knowledge and practical application was perfect. The interactive exercises were particularly effective in helping me retain the information. A downloadable summary of key points would be a great addition.”

Participant 66: “The content was well-organized, and the progression from basic to advanced topics was smooth. The case studies were highly relevant and helped me understand complex concepts better. However, I think the course could benefit from more multimedia content.”

Participant 67: “I found the course to be very informative and well-structured. The explanations were clear and detailed. The only suggestion I have is to include more opportunities for interactive elements, such as simulations.”

Participant 68: “The course was comprehensive and covered all the necessary topics. The quizzes were a good way to test my knowledge, but I would have preferred more detailed feedback on my answers. Overall, a valuable learning experience.”

Participant 69: “I appreciated the practical focus of the course. The case studies and real-life examples were particularly helpful. The course platform was easy to navigate, but I think adding more visual aids, like infographics, would enhance the learning experience.”

Participant 70: “The course was very well designed, and the content was highly relevant to my practice. The explanations were clear and concise. I would suggest adding more interactive elements, such as live webinars or virtual workshops.”

Participant 71: “I found the course content to be very useful and applicable to my work. The interactive exercises were engaging and helped me retain the information. However, the course could benefit from more frequent updates to keep the material current.”

Participant 72: “This course provided a great overview of the topic. The videos were well-produced and informative. I particularly enjoyed the case studies, which were very relevant to my field. More opportunities for practical application would enhance the learning experience.”

Participant 73: —

Participant 74: “The course material was comprehensive and up-to-date. I appreciated the inclusion of recent research and guidelines. The only downside was that some sections felt a bit repetitive.”

Participant 75: “I enjoyed the flexibility of the self-paced format, which allowed me to complete the course at my own pace. The content was relevant to my field, and I gained new insights that I can apply in my daily work. More practical examples would have been helpful.”

Participant 76: “The explanations were clear and engaging. I appreciated the detailed content and the practical focus. The course platform was user-friendly, but I experienced some technical issues with video playback.”

Participant 77: OK

Participant 78: “This course exceeded my expectations. The blend of theoretical knowledge and practical application was perfect. The interactive exercises were particularly effective in helping me retain the information. A downloadable summary of key points would be a great addition.”

Participant 79: “The content was well-organized, and the progression from basic to advanced topics was smooth. The case studies were highly relevant and helped me understand complex concepts better. However, I think the course could benefit from more multimedia content.”

Participant 80: “I found the course to be very informative and well-structured. The explanations were clear and detailed. The only suggestion I have is to include more opportunities for interactive elements, such as simulations.”

Participant 81: “The course was comprehensive and covered all the necessary topics. The quizzes were a good way to test my knowledge, but I would have preferred more detailed feedback on my answers. Overall, a valuable learning experience.”

Participant 82: “I appreciated the practical focus of the course. The case studies and real-life examples were particularly helpful. The course platform was easy to navigate, but I think adding more visual aids, like infographics, would enhance the learning experience.”

Participant 83: “The course was very well designed, and the content was highly relevant to my practice. The explanations were clear and concise. I would suggest adding more interactive elements, such as live webinars or virtual workshops.”

Participant 84: “I found the course content to be very useful and applicable to my work. The interactive exercises were engaging and helped me retain the information. However, the course could benefit from more frequent updates to keep the material current.”

Participant 85: “This course provided a great overview of the topic. The videos were well-produced and informative. I particularly enjoyed the case studies, which were very relevant to my field. More opportunities for practical application would enhance the learning experience.”

Participant 86: “The course material was comprehensive and up-to-date. I appreciated the inclusion of recent research and guidelines. The only downside was that some sections felt a bit repetitive.”

Participant 87: “I enjoyed the flexibility of the self-paced format, which allowed me to complete the course at my own pace. The content was relevant to my field, and I gained new insights that I can apply in my daily work. More practical examples would have been helpful.”

Participant 88: “The instructors were knowledgeable and engaging. I appreciated their willingness to answer questions and provide additional resources. The course platform was user-friendly, but I experienced some technical issues with video playback.”

Participant 89: “This course exceeded my expectations. The blend of theoretical knowledge and practical application was perfect. The interactive exercises were particularly effective in helping me retain the information. A downloadable summary of key points would be a great addition.”

Participant 90: “The content was well-organized, and the progression from basic to advanced topics was smooth. The case studies were highly relevant and helped me understand complex concepts better. However, I think the course could benefit from more multimedia content.”

Participant 91: “I found the course to be very informative and well-structured. The explanations were clear and detailed. The only suggestion I have is to include more opportunities for interactive elements, such as simulations.”

Participant 92: “The course was comprehensive and covered all the necessary topics. The quizzes were a good way to test my knowledge, but I would have preferred more detailed feedback on my answers. Overall, a valuable learning experience.”

Participant 93: “I appreciated the practical focus of the course. The case studies and real-life examples were particularly helpful. The course platform was easy to navigate, but I think adding more visual aids, like infographics, would enhance the learning experience.”

Participant 94: “The course was very well designed, and the content was highly relevant to my practice. The explanations were clear and concise. I would suggest adding more interactive elements, such as live webinars or virtual workshops.”

Participant 95: “I found the course content to be very useful and applicable to my work. The interactive exercises were engaging and helped me retain the information. However, the course could benefit from more frequent updates to keep the material current.”

Participant 96: “This course provided a great overview of the topic. The videos were well-produced and informative. I particularly enjoyed the case Participant 1: “The QI Basic Course was concise and informative. I appreciated the self-paced nature, allowing me to fit it into my busy schedule.”

Participant 97: “I found the course to be quite basic. As someone with experience in quality improvement, I was looking for more advanced content.”

Participant 98: “N/A”

Participant 99: “This course provided a good foundation in quality improvement principles. However, I would suggest including more interactive elements, such as quizzes or case studies, to enhance the learning experience.”

Participant 100: “The course was excellent. It has significantly impacted my practice by providing a structured approach to quality improvement. The modules were well-organized and the content was directly applicable to my work.”

Participant 101: “I would have appreciated more examples of quality improvement projects from a variety of healthcare settings.”

Participant 102: “N/A”

Participant 103: “The course was good, but some of the material seemed outdated. Updating the course to include the latest QI methodologies would be beneficial.”

Participant 104: “N/A”

Participant 105: “The course was a great introduction to QI. I’ve already started implementing some of the strategies in my department.”

Participant 106: “I suppose the course was alright if you’re completely new to the concept of quality improvement. For those of us who have been in the field for a while, it’s a bit of a snooze-fest. Maybe consider adding some content that’s not so obvious?”

Participant 107: “The self-paced nature of the course was its best feature, allowing me to work through the material as my schedule permitted. The content was well-structured, and the principles of quality improvement were clearly explained. I particularly benefited from the module on data analysis and how it can be applied to monitor outcomes and improve patient care.”

 Participant 108: “N/A”

Participant 109: “I’m thrilled to have learned what I could have easily Googled in five minutes. The course is called ‘The Basics,’ and it certainly lives up to its name. It’s a good thing it’s self-paced because it took all my willpower not to rush through the elementary content. Maybe next time, include some advanced topics for those of us who have already mastered the ABCs of QI.”

Participant 110: “As a healthcare professional dedicated to continuous improvement, I found the QI Basic Course to be a valuable resource. The course’s comprehensive overview of quality improvement (QI) principles has enhanced my understanding and provided me with a robust framework to approach QI projects. The modules on identifying areas for improvement, setting SMART goals, and implementing change were particularly enlightening. I appreciated the inclusion of real-world examples that illustrated the practical application of QI methodologies. These examples served as a catalyst for brainstorming sessions with my team, leading to the initiation of several QI projects within our department. The course’s emphasis on measuring outcomes and using data to drive decisions has transformed the way we approach patient care. We have begun to see tangible improvements in patient satisfaction and clinical outcomes as a result of the strategies learned from this course. Moving forward, I plan to revisit the course materials periodically to refresh my knowledge and stay abreast of best practices in QI. I would recommend this course to any healthcare professional looking to make a meaningful impact on patient care through quality improvement initiatives.”

Participant 111: “The course was good, I guess. Though, it would’ve been nice to see more advanced techniques. It’s 2024, and we’re still discussing basics that were relevant a decade ago. Maybe update the course to keep up with the times?”